Experience shows that consumers are enthusiastic supporters of appliance recycling programs because they benefit from:

• Lower monthly electric bills from the retirement of energy inefficient appliances
• Utility-provided customer financial incentives to remove spare, operating units from service
• Personal satisfaction in knowing that they have chosen the environmentally responsible approach to disposing of their old appliance

Additionally, customers appreciate their utilities’ sponsorship of appliance recycling programs. A 2005 survey conducted by Creative Consumer Research for Austin Energy asked participants at the end of the program’s first year:

"How does the availability of the Refrigerator/Freezer Recycling Program make you feel about Austin Energy?"

95% said “more positive”
5% said “the same.”