Program Enrollment
- Designed for customer convenience
- Toll-free phone number, extended call center hours, multi-lingual agents
- Interactive website for self-scheduling pickup
- Confirmation letter
- Reminder phone call
Processing and Recycling
- Hazardous materials (capacitors, ballasts, batteries) are destroyed through high-temperature incineration
- CFC/HCFC refrigerants, oil, mercury, plastic, glass, metal are reclaimed and recycled
- CFC-11 from polyurethane foam insulation is reclaimed in ARCA's CFC-11 recovery system or destroyed through Montreal Protocol compliant high-temperature incineration
|
Appliance Collection
- Professional personnel
- photo IDs and background checks
- Verification that appliance meets qualifications
- Permanent disabling of appliance
- Appliance removal from customer’s home
- Stringent auditing procedures
|
